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know you may have a lot of questions, especially
if this is your first time storing items, so we
have provided the most common questions we hear
below. If you still have questions, please
do not hesitate to contact us. Call us on
our convenient toll free line:
1-877-339-1220. We are
here to help. |
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You
own the lock and keep the key,
therefore have complete control
over who is allowed to access
the unit. |
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Invoices
are only printed upon request
and there is a billing fee for
the service. |
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We
require 14 days notice before
vacating your unit. |
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No,
we don't. We can recommend
a mover, or we do provide
dollies for your convenience
while on the premises. |
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Contact
your insurance agent for more
information. Some
companies will cover you if you
are moving and your storage will
be short term. The items
you store remain your sole
responsibility. |
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No,
there is no limit for the
duration of your rental
contract. |
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We
are open 7 days a week, but
closed Christmas day and New
Years day. You may access
your unit as many times as you
like, you possess the key. |
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We
have made security a priority at
Econo. We have security
alarms, motion detectors, 24
hour surveillance, gated
perimeter, and a resident
on-site property manager to give
you peace of mind. |
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We
have tried to
"standardize" things
as much as possible and to avoid
confusion. For your
convenience, we have included
some conversions
formulas if you are unsure
of measurements. |
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We
realize that life can get busy
and sometimes people forget when
a bill is due, so we send out a
friendly reminder letter by mail
to remind you of your overdue
amount. If payment is
still not received, we double
lock the unit until payment is
made and we follow the
procedures as outlined in your
rental contract. |
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Yes,
we have heated units available. |
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Our
office hours during the summer
months (when Daylight Savings
Time is observed) are as
follows:
- Monday
- Friday: 8:00
am - 8:30 pm
- Saturday,
Sunday: 8:30 am - 8:30
pm
During
the winter months, we close at
7:30 pm every day. We are
closed for lunch every day from
noon until 1:00 pm and closed
Christmas day and New Years day. |
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There
are lights in each of our
conventional units, but no power
outlets. |
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The
standard ceiling heights of our
conventional and movable units
are 8' high. We do have
some conventional units with
different ceiling heights and
they are marked with a " *
" on our unit
sizes page and the
different height is noted. |
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We
rent our units on a first come,
first served basis. We do
not maintain a waiting
list. We do have a high
turn-over in units so we
recommend that you phone us
about two weeks prior to when
you need the unit to check the
availability. |
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